Write like a Pro. Stay in the flow.

What is the welcome offer, and when does it end?

The welcome offer is a subscription promotion available to all new users. While the offer is available, each new user can subscribe to Pro at a discounted price once.

The offer may end at any time. Please check the pricing page for current availability.

What can I do with the free plan? Does it expire?

Free Starter is not a time-limited trial. Each account can create one book and write up to three new chapters in that book.

The free plan gives you access to selected Moziflow features. Chatting with Mozi uses the model you have configured, and model charges follow your provider's pricing.

What does Pro offer beyond the free plan? What does “unlimited chapters” mean?

Pro lets you create more books, import and continue writing existing books, and keep writing new chapters.

“Unlimited chapters” does not include unlimited model usage, nor does it mean you can generate a work of any length in a single request. Model pricing, available usage, and the amount a model can handle per request are still determined by your chosen provider. See the pricing page for Pro features and prices.

Do I still need to pay for AI models after subscribing to Moziflow?

Moziflow is an agentic writing app and does not include any model usage allowance. A subscription gives you full access to the Moziflow app for the subscription term. You need to configure your own model service, and model usage is billed by your chosen provider.

How much does it cost to write a book with Mozi?

There is no fixed amount that applies to every book. The cost depends on your model, book length, how much background material needs to be read each time, and how often you plan, analyze, generate, and revise. Models are usually billed by the amount of text they process, including both input and output. The exact billing method depends on your chosen provider.

Can I cancel my subscription at any time? Can I still open my work afterward?

Yes. You can cancel renewal through the subscription management section of your account. You retain the benefits of your paid plan until the end of the current billing period, after which Free Starter limits apply.

Canceling your subscription does not delete your locally saved work. You can still read, manually edit, and export your existing chapter content.

How do I request a refund?

You can request a full refund within 7 calendar days of your first subscription payment. This applies to both monthly and annual plans. Payments for renewals, plan changes, or subsequent subscriptions are not covered by this policy.

Email support@moziflow.com from the email address associated with your account. Include your order or transaction number, payment date, and reason for requesting a refund. For duplicate charges, qualifying service interruptions, other refund situations, and the rules for requesting and processing refunds, see the Terms of Service.